“An outstanding change agent with a great insight into individual motivation. If you have a really difficult change problem, call Melanie”  Vice President,

“I'd just like to say thanks for re-energising me. You are a one woman power station. Had a bit of a tough day today and our conversation was just what I needed” Managing Director

“One of life's rare people - high-energy, intelligent, results-focused . A delight to work with someone who is hard working and always delivers against her promise. Melanie combines these talents with the gift of being a free spirit with a unique and refreshing style.”  Managing Director

“Impressed me immediately. How she imparts her knowledge and sheer professionalism gains 'buy in' from all and as a result quickly becomes infectious. A good point of reference, a contact that you want in your network, and a thoroughly enjoyable person to do business with.” Divisional Director

“Flexible, personable and brought clear experience-based insight. Has increased our chances of success.”
Managing Director

“Delivers top quality results” Director

“Excellent ability to create winning proposals. Her strike rate of getting into the short list from cold exceeds 90%”
Head of Business Development

“High energy and focus. Capable of quickly understanding the dynamics of any situation or industry. Always over-delivers, on-time and knows how to laugh and relieve tension-filled moments. Wide change management experience, from helping a single individual to work through transitions to multi-national organisations.”  Account Manager

“Has the necessary presence and gravitas needed to work at the most senior levels. Her insightful and customer orientated strategic reviews are a master class in how business change should be implemented. Her excellent business skills are complemented by her vibrant personality and tenacity to see the job through.”  
Senior Account Development Manager,

“Innovative, conscientious and dynamic - infects all around her with her enthusiasm” Director

“Designed and delivered the best piece of Business Process re-design work I've ever come across. Seeing Melanie deliver this to a sceptical group of senior managers was a spectacle to behold. From sceptic to practitioner in one week!” General Manager

“Made an immediate impact. Has great energy and formidable skills. Life is rarely dull with Melanie around!” Head of IS Policy and Governance

“Extensive experience of business change with a unique personality enabled Melanie to engage individuals at all levels across a diverse organisation on difficult and resisted change programmes. A thought leader.”  Certified Scrum Master

“Conscientious, respectful, intelligent & a fast thinker on her feet.  A genuine team worker - ready to share her expertise, take the lead when necessary & 'roll up her sleeves' to help others. Committed to excellence delivery based on clearly articulated goals & objectives” Account Manager

“Your Customer Experience workshops provided a great way to initiate a lot of positive activity. , Even the term 'customer experience' is becoming part of our everyday language! “
Customer Strategy Manager

“Best training I’ve ever been on. My confidence is back, my boss has noticed the change in my performance and best of all I feel great about coming to work again”  Customer Service Agent

“A real breath of fresh air – in fact make that a tornado – stunningly effective!” Divisional Director

“Sprinkles change magic wherever she goes”  Managing Director

“High quality, innovative, experiences for young people – they learn a lot and have fun - highly recommended”  
Young People’s Activities Purchaser

“Melanie’s Procurement Training Workshop was invaluable, the delivery was eloquent and Melanie managed to turn a stale subject into something really interesting.  As a business we had never responded to a tender before. Following on from the workshop we have just been notified that our first tender for a framework agreement has been successful.  I know for a fact that we would not be in this position now if it wasn’t for the workshop. Melanie’s guidance was essential in this success!”  
Account Manager

"Mel absolutely shone through with her enthusiasm, energy & delightful way of engaging you. The event was a resounding success thanks mainly to Mel. I would recommend anyone in need of a "fix of positivity and vitality" to speak to the lady with the most "can do " attitude in the North.” Referral Marketing Consultant

"Cheshire East Council has worked with Melanie on a number of projects. Melanie has a real passion for helping and supporting people. She approaches everything she does with an enthusiastic, encouraging, supportive “can do” attitude, which immediately puts everyone around her at ease and ensures they get fully engaged in whatever she is doing. As a business women herself she can truly empathise with the concerns and challenges the businesses she works with face. In her work with Cheshire East Council Melanie has always delivered more than the project brief and our businesses have really benefited from having the opportunity to work with her.”  Business Engagement

"Mel is organised, efficient, energetic, enthusiastic and a pleasure to work with, if she doesn't know the solution she will find it!” Charity

"The North West womens enterprise event Melanie arranged went over and beyond anyone's expectations. Definately a success for me for contacts and sales and marketing of what I do. Thanks Melanie, you made it all seem effortless.” Chief Executive